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Master Policy Wording

The Master Policy wording, the Certificate and any Endorsements should be read as if they were one document and, together, they represent the contract between You and Us (PIA).  They set out what is and what is not covered, are legal documents and should be kept in a safe place.

the Master Policy Wording is available BY FOLLOWING the link below:

For policies incepted prior to 1 June 2023 please click link below:

For all policies incepted on or after 1 June 2023 please click link below:
Master Policy Wording

Insurance for PDA members is arranged by The Pharmacy Insurance Agency (PIA) ; which is regulated by the Financial Conduct Authority. The insurance is underwritten by certain underwriters at Lloyd’s. The full, detailed Insurance Master Policy Wording sets out what is insured and what is excluded from cover and much more besides ; it forms an important part of the legal contract between the underwriters and the insured PDA member. Should you require an additional copy, then you are invited to contact the PIA for a copy providing your membership number so that they can forward the appropriate policy for your category of membership.

Contact Information

The Pharmacy Insurance Agency

The Old Fire Station

69 Albion Street


B1 3EA

or email


The Pharmacists' Defence Association is a company limited by guarantee. Registered in England; Company No 4746656.

The Pharmacists' Defence Association is an appointed representative in respect of insurance mediation activities only of
The Pharmacy Insurance Agency Limited which is registered in England and Wales under company number 2591975
and is authorised and regulated by the Financial Conduct Authority (Register No 307063)

The PDA Union is recognised by the Certification Officer as an independent trade union.

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